Our Warranty — Atheria Skip to content

Our Warranty

We offer a maintenance and service plan complimentary with every jewelry item purchased.

This Warranty includes:

  • 1 complimentary ring resizing at the time of purchase.
  • 1 year complimentary setting repair. Setting repair includes tightening of any loose gemstone or diamond and prong re-tipping.
  • 1 year complimentary accent gemstone/diamond replacement. Warranty does not include stones with a replacement value over 250 USD or replacement of stones larger than 0.25 carat.
  • 90-day complimentary chain and clasp repair.

The above services are non transferable and intended only for the original customer or gift recipient. Your jewelry is guaranteed only against manufacturing defects. We recommend that you clean and inspect your jewelry regularly. We are not responsible for damaged jewelry due to wear and tear or repairs/alterations made by other jewelers.

The customer is responsible for all shipping charges, please insure your packages for full value. When shipping the jewelry to us for repair, the customer is responsible for packaging the jewelry in a manner safe for shipping. Atheria Jewelry is not responsible for damage during transit. 

This policy is not a substitute for insurance so we recommend insuring your jewelry item with a reputable insurance provider (such as Jewelers Mutual) for your peace of mind.

Please contact us immediately if you have any questions.